CharterBooks - Rate our Service

Share your experience with us.

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Thank you for purchasing books on our portal.

In an effort to ensure that we continually improve on our service to you, we kindly request that you take a minute to answer the few questions in order to rate our service:

CharterBooks - Rate our Service

Did we confirm your order payment within 2 working days of paying us?

If you had any issues with payment process, please specify:

Were you satisfied with the ordering process?

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Did you receive a collection notification within 2 working days of ordering your books?

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Where you satisfied with the condition of your order?

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If you chose courier option, did you get your tracking details within 2 working days of placing your order?

Any other issues relating to your courier option, please specify:

Did our courier deliver your books within the specified time?

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Would you recommend someone to our Online Bookstore?

Please share your details with us such as Name and Surname so that we can get back to you with any concerns raised in this survey.